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Does the Santa Rosa MacBook Pro contain a fatal flaw?

by Kirk Hiner on Jun 30, 2008 at 02:33 PM

MacBook Pro Santa RosaA group of over 60 owners believes it does. A recent blog details the trouble, which seems to be a persistent blank screen problem.

After a reboot, or on wake from sleep, the machine refuses to acknowledge the presence of a display, either internal or external. From that point on, the computer never regains its displays—not after a reboot, etc. Subsequent debugging indicates that the machine is misidentifying its NVIDIA GeForce 8600M GT card as the MacBook’s Intel X3100 card. This issue is known to affect at least 50 people—a group of affected users has formed a Google Spreadsheet in order to document and organize cases.

Apple recommends users replace the logic board, but doing this isn’t solving the problem for some users. And, of course, the problem seems to surface shortly after the expiration of the computer’s default warranty, meaning those inflicted are paying about $400 for a fix that may not actually fix anything.

If you’re noticing similar behavior, we recommend you join the Apple discussion forum to gather/offer possible solutions, or, at the least, to be counted. If this does prove to be a widespread problem, the more people who join the discussion, the sooner Apple may address the issue.

Via [apad.sytes.net]

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Comments
  • Mike Cohen said:

    That happened to me just before WWDC. I wrote about it at http://mcdevzone.com/2008/06/04/dead-macbook-pro-display/

    Luckily my MBP is still under warrantee, so they replaced the logic board at no cost.

  • Kirk Hiner from Ohio said:
    Avatar for Kirk Hiner

    The logic board repair worked for you, then? According the report, it’s not working for everyone, so I’d keep an eye on it just to be safe.

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