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A recent survey put out by VocaLabs reveals that Apple is at the top in customer satisfaction for computer companies. 60% of Apple owners surveyed said they were “very satisfied,“ compared to 44% of Dell owners and 37% of Gateway owners.
Apple was able to walk away with a 52% over all rating, while Dell had a 45% rating and Gateway had a 39% rating.
I think that while we have all occasionally had issues with Apple’s customer service, this survey shows and confirms that Apple is still the leader in customer satisfaction.
Good work Apple. And to all others, you now know who to follow.
Via [Consumerist]
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