MacRumors claims to have an update to the ongoing iPhone 3G reception issues. The issues are said to affect about 2% to 3% of all iPhone 3G users. The problem manifests itself when there are a large number of 3G users on the same tower or when switching between 2 and 3G networks.
A poster on the MacRumors forums e-mailed Steve’s public e-mail address about the issue. Here’s what Steve has to say.
We are working on some bugs which affect around 2% of the iPhones shipped, and hope to have a software update soon.
Steve
It’s great to hear that this issue may be a software only issue, and not a problem with the chipset or the network. MacRumors points out that in the past, people have gotten answers from Steve (or, more likely, someone writing for him) when e-mails are addressed to him through his public e-mail address,
. Sometimes information has even been presented that is not available elsewhere when contacting this address. Definitely an e-mail address you’ll want to have in your contacts list.
I think this is actually a pretty big deal, even if only 2% of users are affected. Recently, I spent the better part of 2 hours trying to load a single page over EDGE on my original iPhone. So, I can understand the pain that iPhone 3G users may be experiencing. A device like the iPhone that is marketed to “just work” needs to actually work…every time.
So, if you’re experiencing some 3G network issues, hold tight, your iPhone may be all patched up as soon as this week. As for my EDGE issues, I haven’t heard anyone else experiencing any EDGE outages. But boy is it painful when you can’t use the services you pay for.
A poster on the MacRumors forums e-mailed Steve’s public e-mail address about the issue. Here’s what Steve has to say.
It’s great to hear that this issue may be a software only issue, and not a problem with the chipset or the network. MacRumors points out that in the past, people have gotten answers from Steve (or, more likely, someone writing for him) when e-mails are addressed to him through his public e-mail address, . Sometimes information has even been presented that is not available elsewhere when contacting this address. Definitely an e-mail address you’ll want to have in your contacts list.
I think this is actually a pretty big deal, even if only 2% of users are affected. Recently, I spent the better part of 2 hours trying to load a single page over EDGE on my original iPhone. So, I can understand the pain that iPhone 3G users may be experiencing. A device like the iPhone that is marketed to “just work” needs to actually work…every time.
So, if you’re experiencing some 3G network issues, hold tight, your iPhone may be all patched up as soon as this week. As for my EDGE issues, I haven’t heard anyone else experiencing any EDGE outages. But boy is it painful when you can’t use the services you pay for.
Via [MacRumors]
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